Shipping Policy
Shipping Policy | VibexHouse
Effective Date: September 11, 2026
This Shipping Policy outlines the shipping, processing, delivery, and logistics rules for all orders placed on VibexHouse (vibexhouse.com). By placing an order on our website, you agree to the shipping terms stated below.
Order Processing Time
All orders require 1–3 business days for processing before shipment. Processing includes order verification, quality inspection, packaging, and logistics arrangement. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Coverage
VibexHouse provides worldwide shipping services to most countries and regions. We strive to deliver our products to global customers with stable and reliable logistics channels. Some remote areas may have limited shipping availability or additional delivery time.
Estimated Delivery Time
The delivery time varies according to the destination country and local logistics efficiency. Standard shipping generally takes 7–10 business days after shipment. During peak seasons, promotional periods, or customs busy periods, delivery may be delayed slightly.
Shipping Fees
Shipping fees are calculated based on the product weight, package size, and delivery destination. The exact shipping cost will be automatically displayed at checkout before you complete payment. We occasionally offer free shipping promotions according to seasonal activities.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and tracking link. You can check your package delivery status online at any time. If tracking information fails to update within 3–5 days, please contact our customer support for assistance.
Customs Duties and Taxes
All international orders may be subject to local import duties, taxes, or customs fees. These charges are determined by your local customs authority and are the buyer’s responsibility. VibexHouse does not cover or reimburse any customs charges, import taxes, or brokerage fees.
Delivery Issues
If your package is delayed, lost, stuck in customs, or marked as delivered but not received, please contact our support team immediately. We will assist you in tracking the package, filing an inquiry, and solving the logistics problem as soon as possible.
Incorrect Address
Please ensure your shipping address is accurate and complete before payment. We are not responsible for lost packages caused by incorrect addresses, incomplete information, or unsuccessful delivery due to customer reasons. Address modifications are not allowed after the order is shipped.
Policy Updates
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with the latest effective date. Continued use of our website and placing orders after updates constitute your acceptance of the new policy.
Contact Us
If you have any questions about shipping time, shipping fees, tracking, or logistics issues, please feel free to contact our support team.
Email: service@vibexhouse.com Website: vibexhouse.com
VibexHouse Team