Contact information
Contact Us | VibexHouse
We welcome all customer inquiries, including product consultation, order issues, shipping problems, after-sales support, and business cooperation. Our team is always ready to provide professional and friendly service for every customer.
Get In Touch
Email: service@vibexhouse.com Website: vibexhouse.com
Support Response Time
We strive to respond to all customer messages within 24 to 48 business hours. If you do not receive our reply on time, please check your spam or junk mailbox. You can also send your email again to ensure we receive your message.
Business Hours
Our customer service team is available from Monday to Friday. We do not process inquiries on weekends and official public holidays. All messages received during holidays will be replied to promptly on the next working day.
Tips for Faster Support
To help us resolve your problem more efficiently, please provide detailed information when contacting us. You can include your order number, full name, specific description of your issue, and related photos or videos if you have product damage, quality problems, or delivery issues.
Policy Guidance
For return, exchange and refund related questions, please refer to our Return & Refund Policy. For personal data and privacy concerns, please check our Privacy Policy page for detailed information.
Thank you for your trust and support in VibexHouse.
VibexHouse Team